Don't risk your brand – choose an experienced partner
You need a logistics partner that understands every nuance of the brand experience and also executes at the highest level meeting your customers’ expectations. You and your brand deserve more.
Drive campaign growth with a logistics expert who delivers results
Grow Your Brand Confidently
You will receive a step by step plan from where your creative team’s services end and Chill will guide you through the full cycle of services; from concept to consumer.
Create Impressive Brand Activations
Bring your creatives and brand agencies to Chill or have us meet with them at the beginning of planning as we collaborate to build your brand activation.
Make Moments That Matter
Consumers only remember the first and the last impressions from the presentation to the interaction with them on-site. At Chill, we help you make these moments that matter most.
Your promotional activity needs to perform – We’ll make sure it does
We understand what it’s like to place your trust in a transportation and logistics company that lets you down by over-promising and under-delivering.
Since 2000, Chill has been the recommended choice for promotional logistics delivering dependable, high-quality service as an extension of your business. No matter if your company is big or small, we are what you need us to be: on your team, by your side—trusted advisors to the last mile.
Companies that Trust Us Their Promotional Logistics
Promotional Logistics is 3 Steps Away with Chill
Promotional Logistics Services that Deliver Results
Mandy Denham
Experiential Marketing
I can rely on you Nationally. You make it happen. The extra little bit that you cost me is almost immeasurable in what it costs me or my company in our own time and management costs when we try to do it ourselves or use other cheaper suppliers. Your industry knowledge is awesome. We use you as a sounding board. You don’t only give us a price you give us your thinking and advice as a value add. Your ideas and input give us saving and advantages………………. you take the headache and the heartache out of my logistical needs.
It’s great to deal with a company that lives its values. At every contact point with various team members, we’ve received professional service with a friendly, flexible and helpful approach.
Impact Media
I have been extremely impressed with the exceptional service, professionalism and reliability of Chilled. They provided quick and easy solutions to any problems that arose and their friendly and warm manner along with their industry knowledge has made them an absolute pleasure to work with. I have no hesitation in recommending their services, as I will certainly be using them for all future campaigns.
Shaneez Johnston
Res Publica Public Relations
Andrew and the team at Chill are consummate professionals and a pleasure to work with. They are experienced, flexible and solutions-oriented, which was extremely important to us on the Magnum project as we had a challenging brief and limited budget. I have no hesitation in recommending them.
Rockstar
Kira Patchett
Andrew and the Chill team exceeded all our expectations. They’re professional, accountable and flexible in all the best ways. They’re an extension of our business and thoroughly enjoyable to work with.
Deliver your brand’s marketing campaign effortlessly and Chill
Since 2000, Chill has been the recommended choice for temperature-controlled logistics delivering dependable, high-quality service as an extension of your business. No matter if your company is big or small, we are what you need us to be: on your team, by your side, and in the trenches—trusted advisors to the last mile.
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Frequently Asked Questions
Yes, we understand that not every product fits a standard logistics model. Our team works closely with clients to design bespoke refrigerated logistics solutions for goods that require specific handling protocols, narrow temperature tolerances, or enhanced compliance oversight. From time-sensitive pharmaceuticals and clinical trial materials to premium perishable goods and high-value specialty items, we assess the entire product lifecycle, such as storage, transport, handling, and delivery conditions.
We tailor our cold chain services to the product, not the other way around. When moving nutraceuticals, fresh food, clinical trial supplies, or ready-to-serve event stock, our fleet is equipped to maintain precise temperature conditions across transport and storage. We offer multi-zone vehicles, calibrated cooling systems, and data-logged temperature tracking to ensure compliance with industry standards like HACCP, TGA, or pharmaceutical cold chain guidelines.
We provide full-service support for sampling campaigns, including cold storage, custom kitting and gift and goodie bag or show bag packing, event logistics including dedicated pickup and delivery coordination, and of course geospatial tracking. Campaigns are mapped to specific delivery windows, locations, and recipient types, be it retail outlets, event activations, or direct-to-consumer sampling.
As part of our specialised promotional logistics offering, we manage every step of the process, from concept to creation and activation. We are detailed planners and build experiential marketing campaigns that not only cover kitting and successful event prepping. We manage storage and transport of stock and promotional equipment ensuring your products arrive in perfect condition and make the right impact. Our team handles the operational complexity behind the scenes, so your brand reaches the right audience at the right time, without delays or distribution gaps. We call them the moments that matter.
We offer flexible sampling solutions tailored to both small-scale and nationwide campaigns. Yes, we gladly support small-scale sampling activations; however, to maintain the quality, scope, and reach of your campaign, a minimum budget of $25,000 is required. This ensures we can effectively plan, execute, and deliver a measurable impact aligned with your marketing goals.
From efficient packing and chilled last-mile delivery for local activations to regional staging and temperature-controlled freight coordination for national rollouts, we scale operations to suit your needs. Our team manages route planning, delivery windows, recipient segmentation, and post-dispatch reporting, keeping your logistics seamless and your campaign performance on track.
Yes. We manage complex campaign logistics end-to-end, starting with bulk dry or cold storage and continuing through detailed picking and packing, labelling, and branded packaging tailored to your campaign requirements. Our operations team coordinates multi-location delivery schedules, route optimisation, and precise timing to meet even the most demanding rollout plans. We also ensure full compliance with temperature control standards, handling protocols, and product presentation guidelines, so your goods arrive on time, in perfect condition, and fully campaign-ready.
Our dedicated refrigerated couriers and special ops #chillcrew play a critical role in this process, ensuring temperature integrity is maintained during last-mile delivery and key message is delivered. After all these are the “Moments that Matter.”
For example, on the smaller side we successfully delivered a few thousand incredibly delciate Messina Mushroom ice cream cakes for Ebay’s birthday, 60,000 units of customised Coca-Cola ‘Love Cans’ across two sites over two weeks during World Pride. On the larger end of the scale we have designed and delivered campaigns of 1 million+ units of V Energy, Vitamin Water and Coke just to name a few. This demonstrates our ability to execute high-volume, time-sensitive activations with precision.
There is no other temperature controlled logistics company in the Southern Hemisphere that has the ability, scale and portfolio that CHILL does. Period.
Our picking and packing service includes product intake, temperature-controlled storage, unit picking, branded packing, labeling, and dispatch. Each step is quality-controlled and barcode-tracked to maintain speed and accuracy. Our operations are built to meet the exacting standards of temperature-sensitive goods, with clearly defined processes that support both compliance and operational reliability.
We also accommodate variable order volumes, SKU complexity, and delivery formats, when you’re distributing single-item orders or multi-product kits. Packing specifications, such as carton configuration, branded inserts, or grouped delivery sequencing, can be tailored to your campaign or retail requirements. All tasks are handled within cold storage zones to maintain product integrity right up to the point of dispatch.
Yes. Our infrastructure is built to scale alongside your business. From small-business fulfillment to enterprise-level distribution, we seamlessly expand storage capacity, workforce, and dispatch operations as order volumes grow. Our facilities are designed for high-throughput performance, supported by efficient workflows and zone-based handling to manage multiple SKUs and complex fulfilment needs. Integrated systems provide real-time stock visibility, order tracking, and performance reporting, enabling better planning and faster decision-making.
Our cold chain logistics expertise ensures temperature consistency and product integrity at every stage, allowing you to scale confidently without compromising service quality or compliance. This is especially valuable when your business grows steadily or responds to seasonal spikes.