Your stock’s integrity is too valuable to risk on fly-by-night suppliers
You have enough on your plate without worrying if your cold storage facility is doing their job. You and your brand deserve more.
CHILL: Providing Cold Storage Services Since 2000
Keep Quality Control
Armed with insights and reporting, you are in control of your stock remotely. We pride ourselves on keeping your cold chain unbroken.
Save Time
You no longer have to waste hours hunting down the information on your inventory’s arrival, registration, and rotation.
Protect Your Brand
You gain a partner that’s invested the same as you in your stock’s integrity and your company’s reputation.
We’ve got it covered.
As a provider of cold storage and transport solutions for some of Australia’s leading companies and brands, we make it part of our business to keep abreast of the latest in refrigeration technologies. Extensive research led us to have a firm belief that polyurethanes play a crucial role in preserving the natural resources of our planet.
The use of polyurethane panels in place of polystyrene was a key influence in us choosing MISA. It is our belief that the Australian market should be moving towards a faster uptake of polyurethane products, and away from polystyrene.
We store and transport products for businesses from a diverse range of sectors. Quality is paramount, with a great deal of attention and focus being placed on the varying types of products being stored, handled and delivered, from pharmaceuticals to confectionary, other foods, wine and growing demand in craft breweries, coming on board Nationally.
With 5 strategically located warehouse sites around Australia, we offer clean modern facilities for temporary or long term storage solutions for your products or promotional campaign requirements.
Full service storage and handling facilities across all states
- Nationwide cold, dry, frozen, and controlled temperature solutions.
- Short or long term requirements.
- Single pallet storage to large contract management of hundreds or even thousands of pallets.
- Frozen storage to -20ºc and chilled storage to 0- 4ºc.
- Dedicated wine & confectionery room storage from +12ºc to +18ºc.
- FEFO / FIFO stock rotation, replenishment & inventory control.
- Specialised handling requirements (including kitting, fulfilment, labelling re-packaging, palletising and shrink-wrapping).
- Loading / Unloading of 20ft & 40ft containers (including receipt handling & dispatch).
- Order picking of pallets & cartons.
- Department of agriculture AQIS import & export, HACCP approved facilities.
- AACA accredited air cargo agents.
- 24 hour back to base security systems & temperature alarm monitoring.
We get it – storing your temperature-controlled
products shouldn’t make you anxious
That’s why at Chill, we pride ourselves on applying a scientific approach to cold-chain compliance, management, and mitigation while keeping your operations uncompromised and unbroken.
Since 2000, Chill has been the recommended choice for refrigerated storage delivering dependable, high-quality service as an extension of your business. No matter if your company is big or small, we are what you need us to be: on your team, by your side, and in the trenches—trusted advisors to the last degree.
Cold Storage in Australia Trusted by Global Brands
Need Reliable Storage? Cold Room for Hire in 3 Steps!
What Clients Say About Our Temperature-Controlled Storage
PETStock Retail Space VM Manager
Chill offered an easy straightforward solution for PETstock which helped solve a lack of storage for frozen products within one of our stores. The whole project was easy from start to finish, with Lauren and the team at Chill taking care of the entire process. The team on site were professional and communicated effectively with our support office and our store team. The unit has allowed bulk storage of frozen goods and has helped our staff keep up with demand. Their approach to this project was very straightforward, offering a practical solution for our product and provided a realistic timeline with affordable pricing.
RedBelly Citrus Cold Storage
We are able to store all of our products, which include both frozen & long life shelf products, at the same venue. Once Chill was expecting our products to arrive frozen for storage, and when they arrived in an unrefrigerated vehicle Chill called us prior to accepting the goods to confirm that it was OK to receive the goods. Chill keeps track of our products accurately & lets us know when we are running low, so that we are able to restock before this becomes a problem for our customers.
Be in control of your customer experience and Chill
Storing and transporting your temperature-controlled products in top condition is already complex enough. That’s why Chill has been the recommended choice for refrigerated logistics delivering dependable, high-quality service as an extension of your business.
No matter if your company is big or small, we are what you need us to be: on your team, by your side, and in the trenches—trusted advisors to the last mile.
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Frequently Asked Questions
Choosing the correct cold storage solution depends on several factors, including product type, shelf life, regulatory compliance, and temperature sensitivity. For example, frozen goods like seafood and ice cream require -18 to -20°C storage, fresh produce, and pharmaceuticals typically 2° to -8°C as they are very specific, meat and dairy need chilled conditions from 0 to 4°C. Products like wine, chocolate, and specialty beverages benefit from temperature-controlled storage at 12-18°C. Our experts assess your product requirements, storage duration, and handling needs to recommend the most suitable solution. This way you can prevent spoilage, maintain quality standards, and meet all relevant compliance regulations. With CHILL, your cold storage isn’t just reliable – it’s tailored to your business.
Our team serves a diverse range of industries that require precise temperature control, including:
- — Food and beverage: Storage for meat, seafood, dairy, frozen meals, wine, and confectionery to maintain freshness and compliance with food safety regulations.
- — Pharmaceuticals and healthcare: Secure storage for vaccines, biologics, and temperature-sensitive medications, meeting strict regulatory standards.
- — Agriculture: Preservation of fresh produce, dairy products, and perishable exports for domestic and international distribution.
- — Retail and eCommerce: Cold storage solutions for grocery supply chains, online food delivery services, and specialty product manufacturers and distributors.
- — Cosmetics and specialty goods: Controlled environments for temperature-sensitive beauty products, perfumes, and organic ingredients.
With flexible storage capacity, real-time monitoring, and compliance-ready infrastructure, we help businesses across these sectors strengthen their cold chain and ensure consistent product quality at every stage of the journey.
Yes, we offer pre-arranged storage facility tours for businesses looking to assess our capabilities before engaging with our cold chain logistics services. These visits give you a firsthand look at our infrastructure, including our temperature-controlled storage environments, warehouse layouts, technology systems, and day-to-day operations. You’ll have the opportunity to verify our HACCP certification, review our compliance procedures, and observe how we manage everything from product intake and handling to real-time monitoring and inventory rotation. You’ll also get to meet the team responsible for keeping things running smoothly. If you’d like to explore how we handle cold storage and logistics on-site, get in touch to schedule a visit. Tours must be arranged in advance through a meeting, and we’ll be happy to walk you through our setup and answer any questions about how we support your supply chain needs.
We provide flexible storage options to cater to both small and large scale businesses and distributors. Whether you need storage for a few pallets, seasonal overflow, or long-term inventory management for thousands of units, our facilities can scale with your needs.
Our facilities are equipped to manage a wide variety of operational needs, including full container unloading, palletised racking, cross-docking, stock consolidation, and batch rotation. Each process is optimised for speed, traceability, and temperature integrity to ensure minimal handling risks and maximum efficiency. We also support FIFO and FEFO workflows, tailored reporting, and integration with your existing inventory systems to give you end-to-end visibility and control.
Our company offers fast and efficient inventory retrieval, with same-day or next-day dispatch options available for businesses with time-sensitive distribution requirements. Our cold storage facilities are equipped with real-time inventory tracking, barcode scanning, and automated stock management systems, ensuring that products are accurately located, picked, and prepared for delivery without delay.
Typical access times for retrieval may vary by state and facility, so we recommend confirming the specific operating hours with our team. As a general guide, our standard warehouse dispatch and receiving hours are 9:00 AM – 2:00 PM, but different sites may operate on different schedules. Please get in touch to confirm access times based on your location and service needs.
We also provide cross-docking services to streamline the supply chain, allowing goods to be received, sorted, and shipped out with minimal or no storage time. This approach reduces handling, improves turnaround speed, and helps you meet tight delivery schedules without compromising cold chain integrity. For high-volume dispatch environments and fast-moving consumer goods, our retrieval workflows are designed to keep your operations responsive, traceable, and efficient.
Yes, our cold storage solutions are designed to scale with seasonal demands. Many industries, such as food production, retail, and agriculture, experience peak periods where storage needs increase. CHILL provides flexible short-term storage options during these busy times, allowing you to expand capacity without a long-term commitment. You can increase pallet space, adjust stock rotation schedules, and access additional handling support to keep your operations running smoothly. Our facilities are equipped to manage high-volume throughput efficiently, with real-time tracking and responsive dispatch services to match fluctuating demand. We help you maintain supply chain continuity, without overextending resources during quieter periods.
Absolutely. At CHILL, we specialise in bespoke logistics solutions, often referred to in the industry as white glove logistics, tailored for the precise handling of fragile and high-value products. We also implement strict quality control, scanning, and traceability measures to prevent contamination, damage, or loss during storage.
For goods that fall outside standard workflows or require additional care, we provide bespoke logistics solutions that address unique handling, compliance, and packaging requirements. It can be batch tracking, temperature variance reporting, or specialised pick-and-pack workflows. This approach ensures your most sensitive products are managed with precision, accountability, and full regulatory compliance from end to end.
